Shipping policy
Availability and Delivery Time
Thank you for choosing to shop with us on Shopify! Here's everything you need to know about our shipping process:
Upon receipt of your order, we source the product through our own inventory or our vast network of authorized dealers and industry wholesalers. If we expect your order to take longer than 3 business days to ship, we will notify you of the approximate delivery time and verify that the delivery time-frame is acceptable to you. We do not charge your credit card or request payment until a product is verified as available and ready to ship. However, we may require a deposit to order some specialty products.
*** In-Stock: Products that are in our inventory or the inventory of one of our flagship dealers, generally ship within 1-3 business days ***
*** In-Purchase: Products that are readily available from our partners generally ship within 6-10 days. You will be notified if your order falls into this category, and we will verify that this delivery time is acceptable to you ***
*** Special Order, Limited Editions, and Limited Production Products: Some of the watches we display are rare specialty products that are delivered to our dealers in limited quantities over time or are only produced by the manufacturer on-demand. Upon receipt of an order for one these special pieces, a member of our team will contact and work directly with you regarding the details of delivering these items to you and to verify that any special terms or conditions are acceptable to you. These products must be ordered in advance; may take an extended period of time to deliver; and may require an advance deposit ***
*** Insurance: We'll try to insure All products, while International shipments may have insurance limits, it will depend on intercoms, shipping method and ship to countries etc ***
Please be aware that upon arrival in your country, your order may be subject to customs duties and taxes. Any such charges are the responsibility of the customer. We advise you to familiarize yourself with your country's import regulations and potential additional costs.
We strive to provide you with a smooth and efficient shipping experience. If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to our customer service team for support.
Thank you for your understanding and support as we work to deliver your orders in a timely and reliable manner.
If you have any further questions, please feel free to contact us.
Sincerely,
VJTime